Privacy policy

PRIVACY POLICY OF THE BAGSTAR.CO.UK ONLINE SHOP

TABLE OF CONTENTS:

1. GENERAL PROVISIONS

2. GROUNDS FOR DATA PROCESSING

3. PURPOSE, BASIS AND DURATION OF DATA PROCESSING IN THE ONLINE SHOP

4. RECIPIENTS OF DATA IN THE ONLINE SHOP

5. PROFILING ON THE WEB SHOP

6. DATA SUBJECT'S RIGHTS

7. COOKIES IN THE WEB SHOP AND ANALYTICS

8. FINAL PROVISIONS

GENERAL PROVISIONS

This privacy policy of the Online Shop is for information purposes only, which means that it does not constitute a source of obligations for Service Recipients or Customers of the Online Shop. The privacy policy primarily contains rules concerning the Administrator's processing of personal data in the Online Shop, including the grounds, purposes and duration of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Shop.

The administrator of the personal data collected via the Internet Shop is Bagstar.pl Services sp. z o.o. (dawniej: Bagstar.pl sp. z o.o. sp.k.) with its registered office in Marki (registered office and delivery address: ul. Okólna 45, 05-270 Marki); entered in the Register of Entrepreneurs of the National Court Register under KRS No. 0001269606; the register court where the company's documentation is kept: District Court for the Capital City of Warsaw in Warsaw, XIV Economic Division of the National Court Register; NIP: 5242897166; REGON: 385424977, e-mail address: zapytania@bagstar.pl and bagstar@bagstar.pl, contact telephone number: /22/ 424 33 93 and fax number: /22/ 266 89 08 - hereinafter referred to as the "Administrator" and being at the same time the Service Provider of the Internet Shop and the Seller.

Personal data in the Online Shop are processed by the Administrator in accordance with the applicable legal provisions, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "RODO" or "RODO Regulation". Official text of the RODO Regulation: http://eur-lex.europa.eu

The use of the Online Shop, including making purchases, is voluntary. Similarly, the related provision of personal data by the Customer or Client using the Internet Shop is voluntary, subject to two exceptions: (1) conclusion of agreements with the Administrator - failure to provide, in the cases and to the extent indicated on the website of the Internet Shop and in the Regulations of the Internet Shop and this privacy policy, personal data necessary for the conclusion and performance of a Sales Agreement or an agreement for the provision of Electronic Services with the Administrator results in the impossibility of concluding such an agreement. The provision of personal data in such a case is a contractual requirement and if the data subject wishes to conclude a given agreement with the Administrator, he/she is obliged to provide the required data. Each time the scope of data required to conclude a contract is indicated beforehand on the website of the Internet Shop and in the Terms and Conditions of the Internet Shop; (2) statutory obligations of the Administrator - providing personal data is a statutory requirement resulting from generally applicable laws imposing an obligation to process personal data on the Administrator (e.g. processing of data for tax or accounting purposes), and failing to provide such data will make it impossible for the Administrator to fulfil those obligations.

The controller shall take particular care to protect the interests of the persons whose personal data it processes and in particular shall be responsible and ensure that the data it collects are: (1) processed lawfully; (2) collected for specified, legitimate purposes and not subjected to further processing incompatible with those purposes; (3) substantively correct and adequate in relation to the purposes for which they are processed; (4) kept in a form which permits identification of data subjects for no longer than is necessary to achieve the purpose of the processing; and (5) processed in a manner which ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by means of appropriate technical or organisational measures.

Taking into account the nature, scope, context and purposes of the processing and the risk of violation of the rights or freedoms of natural persons of varying probability and seriousness, the Administrator shall implement appropriate technical and organisational measures to ensure that the processing is carried out in accordance with the RODO Regulation and to be able to demonstrate this. These measures shall be reviewed and updated as necessary. The Administrator shall apply technical measures to prevent the acquisition and modification by unauthorised persons of personal data transmitted electronically.

All words, phrases and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Shop, Electronic Service) shall be understood in accordance with their definition contained in the Rules and Regulations of the Online Shop available on the pages of the Online Shop.

GROUNDS FOR DATA PROCESSING

The controller is entitled to process personal data where, and to the extent that, one or more of the following conditions are met: (1) the data subject has given his or her consent to the processing of his or her personal data for one or more specified purposes; (2) the processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract; (3) the processing is necessary for compliance with a legal obligation incumbent on the Controller; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

The processing of personal data by the Controller requires in each case the existence of at least one of the grounds indicated in point. 2.1 of the Privacy Policy. The specific grounds for the processing of personal data of Service Recipients and Customers of the Internet Shop by the Administrator are indicated in the next point of the privacy policy - with reference to the given purpose of personal data processing by the Administrator.

PURPOSE, BASIS AND DURATION OF DATA PROCESSING IN THE WEBSHOP

In each case, the purpose, basis and period and recipients of the personal data processed by the Administrator result from the activities undertaken by the respective Customer or Client in the Online Shop or by the Administrator. For example, if a Customer decides to make a purchase from the Online Shop and chooses personal collection of the purchased Product instead of courier delivery, his/her personal data will be processed for the purpose of performing the concluded Sales Agreement, but will no longer be made available to the carrier performing the delivery on behalf of the Administrator.

The Administrator may process personal data within the Online Shop for the following purposes, on the grounds and for the periods indicated in the table below:

Purpose of data processing	Legal basis for data processing	Data retention period
Performing a Sales Contract or an agreement for the provision of an Electronic Service or taking action at the request of the data subject prior to entering into the aforementioned contracts	Article 6(1)(b) of the RODO Regulation (performance of a contract) - processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract	The data shall be stored for the period of time necessary for the performance, termination or otherwise expiry of the concluded Sales Agreement or Electronic Service Agreement.
Direct marketing	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - the processing is necessary for purposes deriving from the Administrator's legitimate interests - consisting of looking after the interests and good image of the Administrator, its Online Shop and aiming to sell Products	The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject on account of the Administrator's business activities. The period of limitation shall be determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for the Sales Agreement it is two years). The Administrator may not process data for the purpose of direct marketing in the event of an effective objection to this effect by the data subject.
Marketing	Article 6(1)(a) of the RODO Regulation (consent) - the data subject has consented to the processing of his/her personal data for marketing purposes by the Controller	The data is stored until the data subject withdraws his or her consent to further processing for this purpose.
Bookkeeping	Article 6(1)(c) of the RODO Regulation in conjunction with Article 74(2) of the Accounting Act, i.e. of 30 January 2018. (Journal of Laws of 2018, item 395 as amended) - processing is necessary to fulfil a legal obligation incumbent on the Administrator	The data is retained for the period required by the law requiring the Administrator to keep the accounts (5 years, calculated from the beginning of the year following the financial year to which the data relates).
Establishing, asserting or defending claims which the Administrator may assert or which may be asserted against the Administrator	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - processing is necessary for the purposes of the Administrator's legitimate interests - consisting of establishing, asserting or defending claims which the Administrator may raise or which may be raised against the Administrator	The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims that may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years).
Use of the website of the Online Shop and ensuring its proper functioning	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - processing is necessary for the purposes of the Administrator's legitimate interests - consisting of the operation and maintenance of the Online Shop website	The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject on account of the Administrator's business activities. The period of limitation shall be determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for the Sales Agreement it is two years).
Keeping statistics and analysing traffic in the Online Shop	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) - processing is necessary for the purposes deriving from the Administrator's legitimate interests - consisting of conducting statistics and analysis of traffic in the Online Shop in order to improve the functioning of the Online Shop and increase sales of Products	The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject on account of the Administrator's business activities. The period of limitation shall be determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for the Sales Agreement it is two years).

RECIPIENTS OF DATA IN THE ONLINE SHOP

For the proper functioning of the Online Store, including for the performance of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities (such as a software provider, courier or payment processor). The Administrator shall only use the services of such processors who provide sufficient guarantees of the implementation of appropriate technical and organisational measures so that the processing meets the requirements of the RODO Regulation and protects the rights of the data subjects.

Personal data may be transferred by the Controller to a third country, in which case the Controller ensures that this will be done in relation to a country ensuring an adequate level of protection - in accordance with the RODO Regulation, and in the case of other countries, that the transfer will take place on the basis of standard data protection clauses. The controller shall ensure that the data subject is able to obtain a copy of his/her data. The controller shall transfer the collected personal data only if and to the extent necessary for the fulfilment of the specific purpose of the processing in accordance with this privacy policy.

The transfer of data by the Administrator does not take place in every case and not to all the recipients or categories of recipients indicated in the privacy policy - the Administrator transfers data only when it is necessary for the fulfilment of the given purpose of personal data processing and only to the extent necessary for its fulfilment. For example, if the Customer uses personal collection, his/her data will not be transferred to the carrier cooperating with the Administrator.

The personal data of Service Recipients and Customers of the Online Shop may be communicated to the following recipients or categories of recipients:

carriers / forwarders / courier brokers / entities handling the warehouse and/or dispatch process - in the case of a Customer who uses the Online Shop's method of Product delivery by post or courier, the Administrator shall make the collected personal data of the Customer available to the selected carrier, forwarder or intermediary performing the shipment on behalf of the Administrator, and if the shipment is made from an external warehouse - to the entity handling the warehouse and/or dispatch process - to the extent necessary to complete the delivery of the Product to the Customer.

entities handling electronic or credit card payments - in the case of a Customer who uses the electronic or credit card payment method in the Internet Shop, the Administrator shall make the collected personal data of the Customer available to a selected entity handling the aforementioned payments in the Internet Shop on the order of the Administrator to the extent necessary to handle the payment made by the Customer.

service providers who supply the Administrator with technical, IT and organisational solutions enabling the Administrator to conduct his/her business activity, including the Internet Shop and the Electronic Services provided by means of it (in particular, computer software providers for running the Internet Shop, e-mail and hosting providers and providers of business management and technical support software to the Administrator) - the Administrator shall make the collected personal data of the Customer available to the chosen provider acting on his/her behalf only in the case and to the extent necessary for the performance of the given purpose of data processing in compliance with this Privacy Policy.

providers of accounting, legal or advisory services providing accounting, legal or advisory support to the Administrator (in particular an accountancy office, a law firm or a debt collection agency) - the Administrator shall make the collected personal data of the Client available to the selected provider acting on its behalf only in the case and to the extent necessary to achieve the given purpose of the data processing in accordance with this privacy policy.

providers of social plug-ins, scripts and other similar tools placed on the website of the Online Shop which enable the browser of the person visiting the website of the Online Shop to download content from the providers of the said plug-ins (e.g. logging in using the login data of a social network) and to transmit the personal data of the visitor to these providers for this purpose, including:

Meta Platforms Ireland Ltd. - The Administrator uses Facebook social plug-ins (e.g. Like button, Share or login via Facebook login data) on the website of the Online Shop and therefore collects and shares the personal data of the Customer using the website of the Online Shop with Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy policy available here: https://www.facebook.com(this data includes information about your activities on the Online Shop website - including information about your device, sites visited, purchases made, advertisements displayed and how you use the services - regardless of whether you have a Facebook account and are logged into Facebook).

PROFILING ON THE WEB SHOP

The RODO Regulation imposes an obligation on the Controller to provide information on automated decision-making, including profiling as referred to in Article 22(1) and (4) of the RODO Regulation, and, at least in these cases, relevant information on the modalities of such decision-making, as well as on the significance and the envisaged consequences of such processing for the data subject. With this in mind, the Controller provides information on possible profiling in this section of the privacy policy.

The Administrator may use profiling on the Online Store for direct marketing purposes, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal of a Sales Agreement or the possibility of using Electronic Services on the Online Store. The effect of the use of profiling in the Online Shop may be, for example, to grant a person a discount, send him/her a discount code, remind him/her of unfinished purchases, send him/her a proposal of a Product that may correspond to the person's interests or preferences or offer better conditions compared to the standard offer of the Online Shop. Despite the profiling, it is up to the individual to decide freely whether they want to take advantage of the discount or better conditions received in this way and make a purchase from the Online Shop.

Profiling in the Online Shop involves the automatic analysis or prediction of a person's behaviour on the website of the Online Shop, e.g. by adding a specific Product to the basket, browsing the page of a specific Product in the Online Shop or by analysing the previous history of purchases made in the Online Shop. The condition for such profiling is that the Administrator is in possession of the person's personal data in order to be able to subsequently send the person, for example, a discount code.

The data subject has the right not to be subject to a decision which is based solely on automated processing, including profiling, and which produces legal effects on the data subject or similarly significantly affects the data subject.

RIGHTS OF THE DATA SUBJECT

Right of access, rectification, restriction, erasure or portability - The data subject has the right to request from the Controller access to his/her personal data, rectification, erasure ("right to be forgotten") or restriction of processing, and has the right to object to processing, and has the right to portability of his/her data. The detailed conditions for exercising the rights indicated above are indicated in Articles 15-21 of the RODO Regulation.

Right to withdraw consent at any time - a person whose data is processed by the Controller on the basis of expressed consent (pursuant to Article 6(1)(a) or Article 9(2)(a) of the RODO Regulation) has the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.

Right to lodge a complaint to the supervisory authority - the person whose data is processed by the Controller has the right to lodge a complaint to the supervisory authority in the manner and mode specified in the provisions of the RODO Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Office for Personal Data Protection.

Right to object - The data subject has the right to object at any time - on grounds relating to his or her particular situation - to the processing of personal data concerning him or her based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling on the basis of these provisions. In such a case, the controller shall no longer be allowed to process these personal data unless the controller can demonstrate the existence of compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or grounds for the establishment, exercise or defence of claims.

Right to object to direct marketing - where personal data are processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning them for such marketing, including profiling, to the extent that the processing is related to such direct marketing.

In order to exercise the rights referred to in this section of the privacy policy, the Administrator may be contacted by sending an appropriate message in writing or by e-mail to the Administrator's address indicated at the beginning of the privacy policy or by using the contact form available on the website of the Internet Shop.

COOKIES IN THE WEB SHOP AND ANALYTICS

Cookies are small pieces of information in the form of text files which are sent by a server and stored on the website of the Internet Shop (e.g. on the hard drive of a computer, laptop or smartphone memory card - depending on the device used by the visitor to our Internet Shop). Detailed information on cookies, as well as the history of their creation can be found, inter alia, here: https://pl.wikipedia.org/wiki/HTTP_cookie.

The cookies that may be sent by the website of the Online Shop can be divided into different types, according to the following criteria:

Because of their supplier:	Due to their storage period on the device of the person visiting the website of the Online Shop:	Due to the purpose of their use:
1) their own (created by the Administrator's online shop website) and	1) session (stored until you log out of the Online Shop or switch off your web browser) and	1) necessary (to enable the proper functioning of the Online Shop website),
2) belonging to third parties (other than the Administrator)	2) permanent (stored for a specific period of time, defined by the parameters of each file or until manually deleted)	2) functional/preferential (enabling the web page of the Internet Shop to be adapted to the preferences of the site visitor),
		3) analytical and performance analysis (gathering information on how the website of the Online Shop is used),
		4) marketing, advertising and social media (collecting information about the person visiting the site of the Internet Shop for the purpose of displaying advertisements to that person, personalising them, measuring their effectiveness and conducting other marketing activities, including on websites separate from the site of the Internet Shop, such as social networks or other sites belonging to the same advertising networks as the Internet Shop)

The Administrator may process the data contained in Cookies when visitors use the website of the Online Shop for the following specific purposes:

Purposes of using cookies in the Administrator's Online Shop
	identify customers as logged in to the Online Shop and show that they are logged in (essential cookies)
	remembering the Products you have added to your shopping basket for the purpose of placing an Order (cookies required)
	storing data from completed Order Forms, surveys or login data for the Online Shop (essential and/or functional/preference cookies)
	adapting the content of the website of the Internet Shop to the individual preferences of the Customer (e.g. as regards colours, font size, page layout) and optimising the use of the pages of the Internet Shop (functional/preference cookies)
	keep anonymous statistics showing how the website of the Internet Shop is used (analytical and performance cookies)
	to display and render advertisements, to limit the number of times advertisements are displayed and to ignore advertisements which the Customer does not wish to see, to measure the effectiveness of advertisements, and to personalise advertisements, i.e. to study the behavioural characteristics of visitors to the Online Shop through anonymous analysis of their actions (e.g. repeated visits to specific pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their anticipated interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Meta Platforms Ireland Ltd. (marketing, advertising and social media cookies)

It is possible to check in the most popular web browsers which cookies (including the duration of the cookies and their provider) are being sent at any given time by the website of the Online Shop as follows:

In the Chrome browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the "Cookies" tab.	In the Firefox browser: (1) in the address bar, click on the shield icon on the left, (2) go to the "Allowed" or "Blocked" tab, (3) click on the box "Tracking cookies between sites", "Social media tracking elements" or "Content with tracking elements"	In Internet Explorer: (1) click the "Tools" menu, (2) go to the "Internet Options" tab, (3) go to the "General" tab, (4) go to the "Settings" tab, (5) click the "View Files" box
In the Opera browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the "Cookies" tab.	In the Safari browser: (1) click on the "Preferences" menu, (2) go to the "Privacy" tab, (3) click on the "Manage site data" box	Regardless of the browser, using the tools available, for example, at:https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/"

By default, most web browsers available on the market accept the storing of cookies. You are able to determine the conditions for the use of cookies via the settings of your browser. This means that you can, for example, partially restrict (e.g. temporarily) or completely disable the possibility of storing cookies - in the latter case, however, this may affect some of the functionality of the Internet Shop (for example, it may not be possible to follow the path of the Order through the Order Form due to the Products not being remembered in the shopping cart during the consecutive steps of placing the Order).

Your browser's settings regarding cookies are relevant to your consent to the use of cookies by our Online Shop - in accordance with the regulations, such consent can also be expressed through your browser settings. Detailed information on how to change the settings for cookies and how to delete them yourself in the most popular web browsers is available in the help section of your web browser and on the following pages (just click on the respective link):

The Administrator may use Google Analytics, Universal Analytics services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on the Online Shop. These services help the Administrator keep statistics and analyse traffic on the Online Shop. The data collected is processed by the above services to generate statistics to help administer the Online Shop and analyse traffic on the Online Shop. This data is of an aggregate nature. When using the above services in the Internet Shop, the Administrator collects such data as the source and medium of obtaining visitors to the Internet Shop and their behaviour on the website of the Internet Shop, information on the devices and browsers from which they visit the website, IP and domain, geographical data and demographic data (age, gender) and interests.

It is possible for a person to easily block the release of information to Google Analytics about his or her activity on the website of the Online Shop - for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd. available here: https://tools.google.com/dlpage/gaoptout?hl=pl.

In connection with the Administrator's possibility of using advertising and analytical services provided by Google Ireland Ltd. in the Internet Shop, the Administrator points out that full information on the principles of processing of data of visitors to the Internet Shop (including information saved in cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at: https://policies.google.com/technologies/partner-sites.

FINAL PROVISIONS

The Internet shop may contain links to other websites. The Administrator urges that when you go to other websites, you should familiarise yourself with the privacy policy established there. This privacy policy applies only to the Administrator's Internet Shop.

Bagstar.pl

Privacy Policy of the Bagstar.pl Online Store

1.GENERAL PROVISIONS

1.1.

This Privacy Policy of the Online Store is for information purposes, which means that it does not constitute a source of obligations for Service Recipients or Customers of the Online Store. The Privacy Policy primarily sets out the rules governing the processing of personal data by the Controller in the Online Store, including the legal bases, purposes and periods of personal data processing and the rights of data subjects, as well as information on the use of Cookies and analytical tools in the Online Store.

1.2.

The controller of personal data collected through the Online Store is BAGSTAR.PL Services sp. z o.o. (formerly: Bagstar.pl sp. z o.o. sp.k.), with its registered office in Marki (registered office and address for service: ul. Okólna 45, 05-270 Marki); entered in the Register of Entrepreneurs of the National Court Register under KRS number 0001269606; registration court where the company's documentation is kept: District Court for the Capital City of Warsaw in Warsaw, 14th Commercial Division of the National Court Register; share capital: PLN 7,500,000.00; NIP: 5242897166; REGON: 385424977; email addresses: zapytania@bagstar.pl and bagstar@bagstar.pl; contact telephone number: /22/ 424 33 93; and fax number: /22/ 266 89 08 – hereinafter referred to as the “Controller”, who is also the Service Provider of the Online Store and the Seller.

1.3.

Personal data in the Online Store are processed by the Controller in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the “GDPR” or the “GDPR Regulation”. Official text of the GDPR Regulation: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679

1.4.

Use of the Online Store, including making purchases, is voluntary. Likewise, the provision of personal data by a Service Recipient or Customer using the Online Store is voluntary, subject to two exceptions: (1) conclusion of agreements with the Controller – failure to provide personal data necessary to conclude and perform a Sales Agreement or an agreement for the provision of an Electronic Service with the Controller, in the cases and to the extent specified on the Online Store website, in the Online Store Terms and Conditions and in this Privacy Policy, will make it impossible to conclude such an agreement. In such a case, provision of personal data is a contractual requirement, and a data subject who wishes to enter into a given agreement with the Controller is required to provide the necessary data. The scope of data required to conclude an agreement is specified in advance on the Online Store website and in the Online Store Terms and Conditions; (2) statutory obligations of the Controller – provision of personal data is a statutory requirement arising from generally applicable legal provisions imposing an obligation on the Controller to process personal data (e.g. processing data for the purpose of keeping accounting records), and failure to provide such data will prevent the Controller from fulfilling those obligations.

1.5.

The Controller exercises particular care to protect the interests of persons whose personal data it processes and, in particular, is responsible for and ensures that the data it collects are: (1) processed lawfully; (2) collected for specified, lawful purposes and not further processed in a manner incompatible with those purposes; (3) accurate and adequate in relation to the purposes for which they are processed; (4) kept in a form permitting identification of data subjects for no longer than is necessary for the purposes of processing; and (5) processed in a manner ensuring appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

1.6.

Taking into account the nature, scope, context and purposes of processing and the risks of varying likelihood and severity to the rights and freedoms of natural persons, the Controller implements appropriate technical and organisational measures to ensure and be able to demonstrate that processing is performed in accordance with the GDPR Regulation. Those measures are reviewed and updated where necessary. The Controller uses technical measures to prevent unauthorised persons from obtaining or modifying personal data transmitted electronically.

1.7.

All words, expressions and acronyms used in this Privacy Policy that begin with a capital letter (e.g. Seller, Online Store, Electronic Service) shall be understood in accordance with their definitions in the Online Store Terms and Conditions available on the Online Store website.

2.GROUNDS FOR DATA PROCESSING

2.1.

The Controller is entitled to process personal data where, and to the extent that, at least one of the following conditions is met: (1) the data subject has given consent to the processing of his or her personal data for one or more specific purposes; (2) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary for compliance with a legal obligation to which the Controller is subject; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject requiring protection of personal data, in particular where the data subject is a child.

2.2.

Processing of personal data by the Controller requires, in each case, the existence of at least one of the legal bases specified in clause 2.1 of the Privacy Policy. The specific legal bases for the Controller's processing of personal data of Service Recipients and Customers of the Online Store are indicated in the next section of the Privacy Policy, with reference to the relevant purpose of personal data processing by the Controller.

3.PURPOSE, LEGAL BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE

3.1.

In each case, the purpose, legal basis, period and recipients of personal data processed by the Controller depend on the actions taken by a given Service Recipient or Customer in the Online Store or by the Controller. For example, if a Customer decides to make purchases in the Online Store and chooses personal collection of the purchased Product instead of courier delivery, their personal data will be processed for the purpose of performing the Sales Agreement concluded, but will not be disclosed to a carrier carrying out deliveries on behalf of the Controller.

3.2.

The Controller may process personal data within the Online Store for the following purposes, on the following legal bases and for the periods indicated in the table below:

Purpose of data processing	Legal basis for processing data	Data retention period
Performance of a Sales Agreement or an agreement for the provision of an Electronic Service, or taking steps at the request of the data subject prior to entering into the aforementioned agreements	Article 6(1)(b) of the GDPR Regulation (performance of a contract) – processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract.	Data are retained for the period necessary for the performance, termination or other expiry of the Sales Agreement concluded or the agreement for the provision of an Electronic Service.
Direct marketing	Article 6(1)(f) of the GDPR Regulation (legitimate interests of the controller) – processing is necessary for the purposes of the legitimate interests pursued by the Controller, consisting in protecting the interests and good image of the Controller and its Online Store, and seeking to sell Products.	Data are retained for as long as the Controller’s legitimate interest exists, and, to the extent necessary for the establishment, exercise or defence of claims, no longer than the limitation period for claims which the Controller may assert in connection with its business activity (as a rule, three years, and, for claims under a Sales Agreement, two years, pursuant to Articles 118 and 554 of the Civil Code). Independently of the above, for the defence against claims brought against the Controller, the period specified in the row concerning the establishment, exercise or defence of claims applies. The Controller may not process data for direct marketing where the data subject has effectively objected to such processing.
Marketing	Article 6(1)(a) of the GDPR Regulation (consent) – the data subject has consented to the processing of their personal data by the Controller for marketing purposes.	Data are retained until the data subject withdraws consent. After withdrawal of consent, the Controller may retain data to the extent necessary to: (1) demonstrate that consent was given and effectively withdrawn (accountability – Article 5(2) and Article 7(1) of the GDPR Regulation); and (2) establish, exercise or defend potential claims, for the limitation period applicable to those claims.
Keeping accounting records	Article 6(1)(c) of the GDPR Regulation in conjunction with Article 74(2) of the Accounting Act, i.e. of 30 March 2026 (Journal of Laws of 2026, item 522, as amended) – processing is necessary for compliance with a legal obligation to which the Controller is subject.	Data are retained for the period required by law obliging the Controller to keep accounting records (5 years, calculated from the beginning of the year following the financial year to which the data relate).
Establishment, exercise or defence of claims that may be brought by the Controller or against the Controller	Article 6(1)(f) of the GDPR Regulation (legitimate interests of the controller) – processing is necessary for the purposes of the legitimate interests pursued by the Controller consisting in the establishment, exercise or defence of claims that may be brought by the Controller or against it.	Data are retained for as long as the legitimate interest pursued by the Controller exists, but no longer than the limitation period for claims that may be brought against the Controller (the basic limitation period for claims against the Controller is six years).
Use of the Online Store website and ensuring its proper operation	Article 6(1)(f) of the GDPR Regulation (legitimate interests of the controller) – processing is necessary for the purposes of the Controller’s legitimate interests consisting in operating and maintaining the Online Store website.	Data are retained for as long as the Controller’s legitimate interest exists, and, to the extent necessary to establish, exercise or defend claims, no longer than the limitation period for claims which the Controller may assert in connection with its business activity (as a rule, three years and, for claims under a Sales Agreement, two years, pursuant to Articles 118 and 554 of the Civil Code). Independently of the above, for defence against claims brought against the Controller, the period indicated in the row concerning the establishment, exercise or defence of claims applies.
Keeping statistics and analysing traffic in the Online Store	Article 6(1)(f) of the GDPR Regulation (legitimate interests of the controller) – processing is necessary for the purposes of the Controller’s legitimate interests consisting in keeping statistics and analysing traffic in the Online Store to improve its operation and increase sales of Products.	Data are retained for as long as the Controller’s legitimate interest exists, and, to the extent necessary to establish, exercise or defend claims, no longer than the limitation period for claims which the Controller may assert in connection with its business activity (as a rule, three years and, for claims under a Sales Agreement, two years, pursuant to Articles 118 and 554 of the Civil Code). Independently of the above, for defence against claims brought against the Controller, the period indicated in the row concerning the establishment, exercise or defence of claims applies.

3.3.

If the same personal data are processed for more than one purpose or on more than one legal basis, the Controller retains them for the longest period arising from those purposes or bases. Once a particular purpose has been fulfilled, data necessary for the establishment, exercise or defence of claims are retained solely for that purpose and only to the extent necessary. Upon expiry of the retention period, personal data are irreversibly deleted or anonymised, where permitted by law. Anonymised data, including aggregate data used for statistical and analytical purposes, may be retained without time limitation unless the law requires a shorter retention period. In the case of claims with a limitation period of two years or longer, the retention period may be extended until the end of the calendar year in which the limitation period expires (Article 118, second sentence, of the Civil Code).

4.RECIPIENTS OF DATA IN THE ONLINE STORE

4.1.

For the proper operation of the Online Store, including the performance of Sales Agreements concluded, the Controller must use services provided by external entities (such as a software provider, courier or payment processing entity). The Controller uses only processors that provide sufficient guarantees of implementing appropriate technical and organisational measures so that processing meets the requirements of the GDPR Regulation and protects the rights of data subjects.

4.2.

As a rule, personal data of Service Recipients and Customers are processed within the European Economic Area (EEA). However, personal data may be transferred outside the EEA where necessary to fulfil the purposes indicated in this Privacy Policy, in particular in connection with the Controller's use of tools and services supplied by entities established or processing data outside the EEA (e.g. providers of analytical, marketing, cloud or communication services, including Google Ireland Ltd., Meta Platforms Ireland Ltd. and LinkedIn Ireland Unlimited Company and their affiliated entities in the United States). The Controller transfers personal data outside the EEA only where necessary and while ensuring an adequate level of data protection, in particular by: (1) transferring data to an entity in a country for which the European Commission has issued an adequacy decision (e.g. to an entity in the United States certified under the EU-U.S. Data Privacy Framework); (2) using standard contractual clauses for data protection adopted by the European Commission; or (3) relying on another instrument compliant with Chapter V of the GDPR Regulation. A data subject may obtain a copy of data transferred to a third country and information about where the safeguards applied are made available by contacting the Controller as specified in this Privacy Policy.

4.3.

The Controller does not transfer data in every case or to all recipients or categories of recipients listed in the Privacy Policy. The Controller transfers data only where necessary to fulfil a particular purpose of personal data processing and only to the extent necessary to achieve that purpose. For example, where a Customer collects an order in person, their data will not be transferred to a carrier cooperating with the Controller.

4.4.

Personal data of Service Recipients and Customers of the Online Store may be transferred to the following recipients or categories of recipients:

4.4.1.

carriers / freight forwarders / courier brokers / entities handling warehousing and/or the shipping process – where a Customer chooses delivery of a Product by postal or courier shipment in the Online Store, the Controller discloses the Customer's personal data collected to the selected carrier, freight forwarder or intermediary carrying out deliveries on behalf of the Controller, and where dispatch takes place from an external warehouse, to the entity handling the warehouse and/or shipping process, to the extent necessary to deliver the Product to the Customer.

4.4.2.

entities handling electronic or card payments – where a Customer uses electronic payment or card payment in the Online Store, the Controller discloses the Customer's collected personal data to the selected entity handling such payments in the Online Store on behalf of the Controller, to the extent necessary to process the payment made by the Customer.

4.4.3.

service providers supplying the Controller with technical, IT and organisational solutions enabling the Controller to conduct business, including operating the Online Store and providing Electronic Services through it (in particular suppliers of computer software used to operate the Online Store, email and hosting providers, and providers of business management software and technical support for the Controller) – the Controller discloses the Customer's collected personal data to the selected provider acting on its behalf only where, and to the extent that, this is necessary to achieve a particular purpose of data processing in accordance with this Privacy Policy.

4.4.4.

providers of accounting, legal and advisory services providing the Controller with accounting, legal or advisory support (in particular an accounting office, law firm or debt collection company) – the Controller discloses the Customer's collected personal data to the selected provider acting on its behalf only where, and to the extent that, this is necessary to achieve a particular purpose of data processing in accordance with this Privacy Policy.

4.4.5.

providers of social media plugins, scripts and other similar tools placed on the Online Store website, enabling a visitor's browser to retrieve content from the providers of such plugins (e.g. logging in using social network credentials) and to transmit personal data of the visitor to those providers for that purpose, including:

4.4.5.1.

Meta Platforms Ireland Ltd. – the Controller uses the Meta Pixel tool on the Online Store website and, in connection with this, collects and shares personal data of a Service Recipient using the Online Store website with Meta Platforms Ireland Ltd. (Merrion Road, Dublin 4, D04 X2K5, Ireland) to the extent and in accordance with the privacy rules available here: https://www.facebook.com/about/privacy/ (these data include information on actions taken on the Online Store website – including information about the device, websites visited, purchases, advertisements viewed and use of services – regardless of whether the Service Recipient has a Facebook account or is logged in to Facebook).

4.4.5.2.

Google Ireland Ltd. – the Controller uses Google Analytics, Google Tag Manager and reCAPTCHA tools on the Online Store website and, in connection with this, collects and shares personal data of a Service Recipient using the Online Store website with Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) to the extent and in accordance with the privacy rules available here: https://policies.google.com/privacy.

4.4.5.3.

The Controller uses the “LinkedIn Insight Tag” conversion tool provided by LinkedIn Ireland Unlimited Company. This tool places a cookie in the user's browser, enabling collection of, among other things, the following data: IP address, device and browser properties, and events on the website (e.g. page views). LinkedIn does not share any personal data with Bagstar.pl, but offers anonymised reports on the website's target audience and advertising effectiveness. In addition, LinkedIn offers the possibility of retargeting through the Insight add-on. Bagstar.pl may use these data to display targeted advertising outside its website without identifying the user as a visitor to the website. Further information on data protection at LinkedIn is provided in LinkedIn's Privacy Policy.

5.PROFILING IN THE ONLINE STORE

5.1.

The GDPR Regulation requires the Controller to provide information on automated decision-making, including profiling as referred to in Article 22(1) and (4) of the GDPR Regulation, and – at least in such cases – meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject. With this in mind, the Controller provides information in this section of the Privacy Policy on possible profiling.

5.2.

The Controller may use profiling in the Online Store for direct marketing purposes, but decisions made by the Controller on that basis do not concern the conclusion of, or refusal to conclude, a Sales Agreement or the possibility of using Electronic Services in the Online Store. Profiling in the Online Store may result, for example, in granting a person a discount, sending them a discount code, reminding them of unfinished purchases, sending them an offer of a Product that may correspond to their interests or preferences, or offering them better conditions than those of the standard Online Store offer. Despite profiling, the person concerned freely decides whether to use the discount or better conditions received in this way and make a purchase in the Online Store.

5.3.

Profiling in the Online Store consists of the automated analysis or prediction of a person's behaviour on the Online Store website, e.g. by adding a particular Product to the basket, viewing a particular Product page in the Online Store or analysing the history of purchases previously made in the Online Store. A condition of such profiling is that the Controller possesses the personal data of the person concerned in order to be able subsequently to send them, for example, a discount code.

5.4.

The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning that person or similarly significantly affects that person.

6.RIGHTS OF THE DATA SUBJECT

6.1.

Right of access, rectification, restriction, erasure or portability – the data subject has the right to request from the Controller access to their personal data, rectification or erasure thereof (the “right to be forgotten”), or restriction of processing, and has the right to object to processing as well as the right to data portability. Detailed conditions for exercising the above rights are set out in Articles 15–21 of the GDPR Regulation.

6.2.

Right to withdraw consent at any time – where the Controller processes personal data on the basis of consent (pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR Regulation), the data subject has the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

6.3.

Right to lodge a complaint with a supervisory authority – a person whose data are processed by the Controller has the right to lodge a complaint with a supervisory authority in the manner and according to the procedure specified in the GDPR Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office.

6.4.

Right to object – the data subject has the right to object at any time, on grounds relating to their particular situation, to processing of personal data concerning them based on Article 6(1)(e) (public interest or public tasks) or (f) (legitimate interests of the controller), including profiling based on those provisions. In such a case, the Controller may no longer process those personal data unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or grounds for the establishment, exercise or defence of legal claims.

6.5.

Right to object to direct marketing – where personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning them for such marketing, including profiling to the extent that it is related to such direct marketing.

6.6.

To exercise the rights referred to in this section of the Privacy Policy, the Controller may be contacted by sending an appropriate message in writing or by email to the Controller's address specified at the beginning of the Privacy Policy, or by using the contact form available on the Online Store website.

7.COOKIES IN THE ONLINE STORE AND ANALYTICS

7.1.

Cookies are small pieces of text information in the form of text files sent by a server and stored on the side of the person visiting the Online Store website (e.g. on a computer or laptop hard drive or on a smartphone memory card – depending on the device used by the visitor to our Online Store). Detailed information on Cookies, as well as their history, can be found, among other places, here: https://pl.wikipedia.org/wiki/HTTP_cookie.

7.2.

The Controller may make available on the Online Store website a tool for easy and active management of Cookies – available upon the first visit to the Online Store website and subsequently in the footer of the Online Store website. Active management allows, among other things, checking which Cookies are or may be stored while using the Online Store website, as well as selecting and subsequently changing the scope and purposes of use of Cookies in relation to the device and person visiting the Online Store website. Upon beginning to use the Online Store website, the visitor will be asked to select Cookie settings. These settings can subsequently be changed using the tool available on the website.

7.3.

In the Privacy Policy, the Controller provides a range of information concerning the use of Cookies on the Online Store website, their types and purposes of use, and their management using, for example, browser settings and/or the Cookie management tool available on the Online Store website. The Controller encourages use of the Cookie management tool available on the Online Store website, which allows easy and active management of Cookies while using the Online Store website, and, if it is unavailable, reading the information below concerning, among other things, managing Cookies through the browser.

7.4.

Cookies that may be sent by the Online Store website can be divided into different types according to the following criteria:

By their provider: 1) first-party (created by the Controller’s Online Store website); and 2) belonging to third parties (persons/entities other than the Controller)

By their storage period on the device of a person visiting the Online Store website: 1) session Cookies (stored until logging out of the Online Store or closing the browser); and 2) persistent Cookies (stored for a period defined by each Cookie’s parameters or until manually deleted)

By the purpose of their use: 1) essential (enabling proper functioning of the Online Store website); 2) functional/preference (enabling adaptation of the Online Store website to a visitor’s preferences); 3) analytical and performance (collecting information about use of the Online Store website); 4) marketing, advertising and social media (collecting information about a visitor to the Online Store website for displaying advertisements to that person, personalising advertisements, measuring their effectiveness and conducting other marketing activities, including on websites other than the Online Store website, such as social media platforms or other websites belonging to the same advertising networks as the Online Store).

7.5.

The Controller may process data contained in Cookies while visitors use the Online Store website for the following specific purposes:

Purposes for which Cookies are used in the Controller’s Online Store	identifying Service Recipients as logged in to the Online Store and indicating that they are logged in (essential Cookies)
	remembering Products added to the basket for placing an Order (essential Cookies)
	remembering data entered in Order Forms, surveys or login details for the Online Store (essential and/or functional/preference Cookies)
	adapting the content of the Online Store website to the Service Recipient’s individual preferences (e.g. colours, font size, page layout) and optimising use of the Online Store website (functional/preference Cookies)
	compiling anonymous statistics showing how the Online Store website is used (analytical and performance Cookies)
	displaying and rendering advertisements, limiting the number of advertisements displayed and disregarding advertisements which the Service Recipient does not wish to view, measuring advertising effectiveness and personalising advertisements, i.e. examining behavioural characteristics of persons visiting the Online Store by anonymously analysing their activities (e.g. repeated visits to particular pages, keywords, etc.) to create their profile and deliver advertisements tailored to their predicted interests, including when they visit other websites in the advertising network of Google Ireland Ltd., Meta Platforms Ireland Ltd. and the LinkedIn Insight Tag of LinkedIn Ireland Unlimited Company (marketing, advertising and social media Cookies)

7.6.

Checking which Cookies are currently sent by the Online Store website is possible, irrespective of the web browser, using tools available, for example, at: https://www.cookiemetrix.com or https://www.cookie-checker.com.

7.7.

By default, most web browsers available on the market accept the storage of Cookies. Everyone can determine the conditions for using Cookies through their own browser settings. This means that it is possible, for example, to partially restrict (e.g. temporarily) or completely disable the ability to store Cookies; in the latter case, however, this may affect certain functions of the Online Store (for example, it may become impossible to complete the ordering process through the Order Form because Products in the basket are not remembered during successive steps of placing the Order).

7.8.

Detailed information on changing Cookie settings and deleting Cookies yourself in the most popular web browsers is available in the browser's help section and on the following pages (simply click the relevant link):

7.9.

The Controller may use Google Analytics and Google Ads / Google Tag Manager services in the Online Store, supplied by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). These services help the Controller compile statistics and analyse traffic in the Online Store. Data collected are processed within the above services to generate statistics helpful in administering the Online Store and analysing traffic in the Online Store. These data are aggregated in nature. In using the above services in the Online Store, the Controller collects data such as the source and medium of acquisition of persons visiting the Online Store and their behaviour on the Online Store website, information about the devices and browsers they use to visit the website, IP address and domain, geographic data, and demographic data (age, gender) and interests.

7.10.

A person can easily block the sharing of information about their activity on the Online Store website with Google Analytics; for example, by installing the browser add-on provided by Google Ireland Ltd., available here: https://tools.google.com/dlpage/gaoptout?hl=pl.

7.11.

In connection with the Controller's possible use in the Online Store of advertising and analytical services provided by Google Ireland Ltd., the Controller indicates that full information on the rules for processing data of persons visiting the Online Store (including information stored in Cookies) by Google Ireland Ltd. is available in the Google services Privacy Policy at: https://policies.google.com/technologies/partner-sites.

7.12.

The Controller may use Meta Ads and Meta Pixel services in the Online Store, supplied by Meta Platforms Ireland Limited (Merrion Road, Dublin 4, D04 X2K5, Ireland). This service helps the Controller measure advertising effectiveness and learn what actions visitors take in the Online Store, as well as display tailored advertisements to them. Detailed information about how Meta Pixel works can be found at: https://www.facebook.com/business/help/742478679120153?helpref=page_content.

7.13.

The operation of Meta Pixel can be managed through the advertising settings in the Meta Accounts Center at: https://accountscenter.facebook.com/ad_preferences/. Detailed information on managing advertising preferences is also available in the Meta Help Center: https://www.facebook.com/help/247395082112892.

8.FINAL PROVISIONS

8.1.

The Online Store may contain links to other websites. The Controller encourages visitors to read the privacy policy applicable to each other website after accessing it. This Privacy Policy applies only to the Controller's Online Store.